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De-Escalate Cross Cultural Conflict
October 22, 2020 @ 9:00 am - 5:00 pm
In too many communities, the problems in-waiting for police/community relations range from offensive missteps to serious issues of misconduct and criminal behavior, with legal repercussions. The problems may occur because many officers and staff have backgrounds that provided only limited, stereo typical information and limited exposure to people with backgrounds different from their own. Too often, the bulk of their exposure to people from other cultures occurs only in potentially harmful situations. Building anti-bias skills advances their professionalism and enables them to build mutually beneficial relationships within the communities they serve.
This class builds on the knowledge and skills gained in cultural sensitivity training by applying them to resolve cross-cultural conflicts in ways that are fair, respectful and effective in de-escalating the conflict.
De- Escalating Conflict:
□ Increasing Officer-to-Officer Sensitivity and Respect
□ Increasing Officer-to-Community Sensitivity and Respect
□ Identifying Factors That Contribute to Miscommunications, Misunderstandings, Mistakes
□ Communicating RESPECT
□ Increasing Ability to Recognize Issues and Manage Emotions: Emotional Intelligence
□ Ethnic Encounters: What To Do “In The Moment”
Instructors: Instructors are from Multi Training Systems (MTS). The MTS Team is made up of highly skilled individuals with rich professional backgrounds. Our consulting and learning specialists bring knowledge and experience from all major industries. This versatile team designs and delivers structured learning experiences that promote new ways of thinking, performing, and interacting.
Date & Time: October 22, 2020, 9:00am-5:00pm
Location: Flint Township Police Department, 5200 Norko Drive, Flint, MI 48507
Class Size: Limited to 25 due to COVID-19
Cost: LEORTC Licensed Members – Prepaid
All Others – $200 pp